1. Acceptance of Terms

By accessing or using the GST Compliance Copilot AI platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not access or use the Service.

2. Professional Disclaimer

IMPORTANT: GST Compliance Copilot AI provides automated reconciliation reports, working papers, and data matching tools. It is designed to assist Chartered Accountants (CAs) and SME tax teams. However, final GST filing decisions, ITC claims, and tax declarations are your sole responsibility and should be reviewed by a qualified CA or authorized tax professional.

3. Accounts and Tenancy

To use the Service, you must register for an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. We enforce tenant isolation, meaning users can only access data belonging to their respective organizations. Any attempt to access cross-tenant data is strictly prohibited and will result in immediate termination of access.

4. Billing, Subscriptions, and Refunds

The Service offers premium subscription plans. By subscribing to a paid plan, you agree to the following billing, cancellation, and refund terms:

4.1 Billing Cycle & Automatic Renewal: Premium plans are billed on a recurring monthly or annual basis via Razorpay. Subscriptions automatically renew at the end of each billing cycle under the same terms unless cancelled prior to the renewal date.

4.2 Cancellation Policy: You may cancel your subscription at any time through your dashboard settings. Upon cancellation, your premium access will continue until the end of your current billing period, after which your account will automatically downgrade to the free tier (subject to data limits).

4.3 Refund Policy: All subscription charges are non-refundable. We do not provide refunds or credits for any partial subscription periods, plan downgrades, or unused features. If you believe a billing error has occurred, you must submit a dispute to billing@aiwillsolveit.com within fourteen (14) days of the transaction date.

4.4 Upgrades and Downgrades: If you upgrade your plan, the change will take effect immediately, and you will be billed a prorated amount for the remainder of the current cycle. Downgrades will take effect at the start of your next billing cycle.

5. Acceptable Use and Data Upload

You agree to use the Service only for lawful purposes. You represent that you have all necessary rights and consents to upload any client data (including invoice records, books of accounts, and GSTIN sequences) to the Service. The `/demo` page is a sandbox environment for testing only; do not upload real client GST data on that page.

6. Limitation of Liability

To the maximum extent permitted by law, GST Compliance Copilot AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

7. Governing Law

These terms are governed by the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms will be brought exclusively in the courts located in Hyderabad, Telangana, India.

8. Contact Us

If you have any questions about these Terms of Service, please contact us at support@aiwillsolveit.com.